Privacy policy

Overview

Bear Box Rentals (“we,” “us”) respects your privacy. This policy describes what we collect through this website, how we use it, and your choices. Service area: Koreatown, Los Angeles.

Information we collect

• Contact and quote requests: name, email, phone, ZIP, dates, and messages you submit on our forms.
• Checkout: when you rent bins, payment and subscription data are processed by Stripe. We receive information needed to fulfill your rental (for example name, email, phone, and order metadata such as quantities and scheduling preferences).
• Technical data: basic server and security logs may include IP address, browser type, and pages visited, as typical for hosting providers.

How we use information

• To respond to inquiries, deliver and pick up equipment, and manage rentals.
• To process payments and comply with legal obligations.
• To improve the site and prevent fraud or abuse.

Cookies

We use cookies and similar technologies as needed for site operation (for example remembering that you dismissed this notice). We do not use advertising cookies on this site unless we later disclose that here and, where required, obtain consent.

Sharing

We share data with service providers who help us run the business (for example payment processing with Stripe, email delivery, and hosting). We do not sell your personal information.

Retention

We keep information as long as needed for rentals, legal requirements, and legitimate business purposes, then delete or anonymize it where appropriate.

Your rights

Depending on where you live, you may have rights to access, correct, or delete personal information, or to opt out of certain processing. Contact us at info@bearboxrentals.com and we will respond within a reasonable time.

Children

This site is not directed at children under 13, and we do not knowingly collect their data.

Changes

We may update this policy; the “Last updated” date will change when we do.